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Unable to access MSDB folder in Integration Services - unusual case

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Hi,

Here is an unusual situation, which I did not find covered on any forums online.  I can access the Integration Services MSDB folder on the prod server, but not on the test server.

The parameters of the environment I am using are:

local machine: SQL Server 2008 R2

test server and prod server: Windows Server 2008 R2 Enterprise with SQL Server 2008 R2 installed on both.

I have admin account, which has sysadmin rights and is in the administrators group.  I can view the tables in msdb System Tables --> dbo.sysssispackages and dbo.sysssispackagefolders in the Database Engine.

I connect to Integration Services through remote desktop connection to the test server  Server Management Studio--> Object Explorer --> Connect --> Integration Services --> enter admin credentials. I can access the MSDB folder on the prod server, but not on the test server. There should be no need to modify MsDtsSrvr.ini.xml because a colleague can access the MSDB folder with his admin account, which is in the same administrators group and we are using the same environment.

When I try to create a new folder in MSDB or expand the node to view existing folders, I get the error "The SQL Server instance specified in SSIS service configuration is not present or is not available. [...] Login failed for user '[my admin user]' (MsDtsSrvr) ". I don't think the error message identifies the issue properly, because there is a working default instance installed on the server.

I can provide more details if you need to help me resolve this issue, just let me know.

Thanks,
Marina



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